My son called down to reception for cups and was told to call room service, room service told him to call housekeeping and house keeping told him to call reception!! seriously, he's only 12 but could not believe it. It took the hotel 1 week to supply us with 2 cups as we spent the week sharing the 2 that we had and our request at the beginning of the holiday for more were not met. We had to constantly remind them that there was 4 of us staying in the room as they never left us enough towels. The rooms are dirty for a start, they are not cleaned properly and the maid service leaves alot to be desired. This hotel caters more for the gamblers at the casino and is not really a place for a family holiday. The Bell staff will drop you off and pick you up from Citadel and are always helpful and friendly. They are a credit to this hotel and my review has no reflection on them along with all the security staff who always acknowledged us with good mornings etc.

We stayed here for 10 nights as a family and before i start my review i have to say how lovely the bell/ porters were.

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Signature premium bedding invites you to relax and recharge, while our designated Quiet Zones and guaranteed wake-up calls give you the peace of mind to enjoy a restful, rejuvenating sleep. A large work desk and complimentary wireless and wired internet offer the perfect quiet space to get some work done, while our signature premium bedding, designated Quiet Zones, and guaranteed wake-up calls invite you to relax and recharge when the day is done.Įach inviting guest room comes furnished with a 40-inch flat screen television and large work desk with complimentary wireless and wired internet. Our inviting guest rooms offer the perfect tranquil retreat at the end of a busy day. The majestic nine-story hotel is located within minutes of downtown Los Angeles, and just an elevator ride away from our iconic card room, boasting the most table and casino card games in Southern California.

The inviting atmosphere and superior service of The Commerce Casino & Hotel makes every stay a trip to remember.

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